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We sell and service many brands of e-bikes in our shops, and offer a range of comprehensive service packages, tailored to suit different levels of service needs. Our certified service teams also offer a full range of regular maintenance, component specific, customer build and special project services. Stop by one of our stores and chat to our team about your specific needs and we’ll be happy to help.

Experienced Technicians

Our technicians are factory-trained and appropriately certified. On a regular basis, our team performs diagnostic services,  preventive maintenance, and component replacement on e-bikes. Our team can handle anything your e-bike might need.

Fully Supported Systems

Our technicians support the electronic systems of most top-quality brands of e-bike. These brands are supported: Giant, Liv, Momentum, Cannondale, Transition, Tern, Aventon, Rad Power and others that are equipped with Yamaha, Bosch, Fazua, Hydrive and Shimano STEPS systems.

Partially Supported Brands

For other brands of e-bikes, roll: can service the traditional mechanical bicycle components, but not the electronic aspects. For example, we can replace the chain on such bikes, but cannot service the electric drive system.  We frequently service the tires, wheels, brakes and shifting of such bikes.

Aftermarket e-power kits are not serviceable

roll:  does not support aftermarket e-bike kits. We do not perform any services on bikes equipped with aftermarket motor kits. Simply put, we believe that adding a power kit to a traditional bicycle is unsafe. Those bikes were not typically designed to handle the additional stress that motors create. We reserve the right to refuse service on any product we deem unsafe.

E-Bike Service Packages

For the most comprehensive service and the best value, we recommend choosing one of our complete e-Bike tune-up packages. We also offer a la carte bike repairs if you're in need of a minor fix or adjustment. We strive to complete your bike service quickly and accurately. Learn more about our packages and visit us today for your free estimate.

Basic Tune-Up

$119 plus parts

  • Basic Tune-Up includes:
  • Inspect and adjust drivetrain systems
  • Inspect and adjust brake systems
  • Spot true wheels on the bike
  • All bearing surfaces adjusted
  • Lubricate all moving parts
  • Torque all bolts and fasteners
  • E-component diagnostic check and firmware updates

Annual Tune-Up

$209 plus parts

  • All Basic Tune-Up services plus:

  • Wheels removed and trued in the stand
  • Drivetrain is removed and deep cleaned
  • New control cables and housing installed
  • New handlebar tape or grips installed
  • Di2 / ETAP firmware updates

Bike Overhaul

$299 plus parts

  • All Annual Tune-Up services plus:

  • Bottom bracket removed / overhauled
  • Hubs and freewheel are overhauled
  • Headset is removed / overhauled
  • Di2 / ETAP firmware updates

Service Package Upgrades - $69 each.

Take advantage of reduced pricing on additional service Add-Ons, while your bike is already in the work stand. Just $69 per Add-On item (regularly $89 a la Carte).

1 - Hydraulic Brakes Service: Reccomended annually for both road and mountain bikes. We thoroughly clean and inspect both brakes and pads, replace the brake fluid, bleed and realign for like new performance.

2 - Fork Overhaul: Reccomended every 50 hours of use. We disassemble and replace all seals / fluids, and restore fork performance manufacturer specs.

3 - Rear Shock Overhaul: Reccomended every 50 hours of use. We disassemble and replace all seals / fluids, and restore rear shock performance to manufacturer specs.

4 - Dropper Post Overhaul: Reccomended annually. We disassemble and replace all seals / fluids / cable / housing, and restore performance to manufacturer specs.

Got a service question. We can help with that.

Home Bike Repair 

We recommend having a few products at home to help you keep your bike in excellent working condition between your annual tune-ups. We have an excellent selection of essential tools, lubricants and cleaning products, and quality work stands. Shop online and pickup your items for free on your next shop visit.